Bugs & issues

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I am stuck on the application with the blue icon, is that normal?

Yes: the application with the blue icon is blocked and you need to install the new application (purple icon) to continue playing. It is a mandatory update.

I can't see the update on the App Store/Google Play

Here's what to do if you don't see the update:

  • Close and reopen the blind
  • Wait a few minutes
  • Restart your phone
  • Then try again from the Scorecast page on the App Store or Play Store

I can't find a contest via an invitation, what should I do?

Check that the link/invitation code is complete (copied in full) and that you are logged in with the correct account.
If it still doesn't work, go to Profile → Report a problem and send the contest code (or a screenshot of the link) for us to check.

The app crashes or doesn't open, what should I do?

Make sure you have the latest update. If this continues, uninstall and then reinstall Scorecast. If not, contact or support.